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Privacy Policy

This Privacy Policy is established to guarantee the fundamental rights of internet users utilizing the services operated by Sky Express World Courier Inc. (hereinafter referred to as "the Company"), namely the right to privacy, freedom, and confidentiality of communications, and to prevent human rights violations resulting from illegal eavesdropping or information leakage.

The Company places great importance on the protection of customers' personal information and complies with personal information protection regulations and guidelines. Through this Privacy Policy, the Company informs you of the purposes and methods for which the personal information you provide is used, as well as the measures being taken to protect your personal information.

1. Purpose of Collection and Use of Personal Information
We collect the minimum necessary information as mandatory requirements to process product delivery to customers. All information provided will not be used for any purpose other than those necessary for the aforementioned purposes, and we will必ず obtain your prior consent if the scope of collected information, purpose of use, or usage changes.

2. Items of Personal Information Collected and Retention and Usage Period Retention and Usage Period
The items and purposes for which we receive information for product delivery are as follows: - Purpose of member identification: Name, company name, address - Purpose of verification and consultation: Phone number, email address, fax number The personal information you provide to us is retained along with delivery records while you receive the service and is used solely for purposes related to the provision of delivery services.

3. Provision and Sharing of Personal Information
In principle, we do not disclose your personal information to other companies or organizations unrelated to the service. However, the cases in which your personal information is shared are as follows: - Provided to customs.

Except for this, the following cases apply: - When there is a request from relevant authorities for investigative purposes in accordance with relevant laws - When there is a request in accordance with procedures stipulated by other relevant laws - However, even in exceptional cases, if information is provided in accordance with relevant laws or at the request of investigative agencies, we operate on the principle of notifying the party concerned. However, notification may be unavoidably impossible due to legal grounds. We will make every effort to ensure that information is not provided indiscriminately in violation of the original purpose of collection and use. 4. Consent to Collection of Personal Information We consider that you have consented to the collection of personal information if you check the Privacy Policy agreement box when signing up as a member. 5. Withdrawal of Consent to Collection, Use, and Provision of Personal Information The personal information you provided and the consent you gave are deemed withdrawn upon cancellation of a reservation. If you contact the Personal Information Management Officer via phone, email, etc., we will take necessary measures, such as deleting your personal information. 6. Matters Concerning Cookie Operation We operate cookies that store and retrieve your information from time to time. A cookie is a very small text file sent to your browser by the server used to operate our website; it is stored on the user's computer hard disk, and its purpose is to identify the user's visiting and usage patterns to create and provide more convenient services. Users can set options in their web browser to allow all cookies, require confirmation every time, or refuse the storage of all cookies.

7. Access to and Correction of Personal Information You may access or correct your registered personal information at any time. If you wish to access or correct your personal information, you can do so directly by looking up your relevant reservation, or you can contact our call center for the changes to be reflected.

8. Retention and Usage Period of Personal Information Your personal information will be destroyed once the purpose of its collection or provision is achieved, as follows. However, if it is necessary to retain information for a certain period for reasons such as verifying rights and obligations related to transactions in accordance with the provisions of relevant laws and regulations, such as the Commercial Act, the information will be retained for that period. - Records regarding contracts or withdrawal of subscription, etc.: 5 years - Records regarding payment settlement and supply of goods, etc.: 5 years - Records regarding consumer complaints or dispute resolution: 3 years

9. Management Measures for Personal Information Protection In handling your personal information, we are taking the following measures to ensure safety and prevent loss, theft, leakage, alteration, or damage to your personal information. - Your personal information is protected by encrypting key components. - We are taking every precaution to ensure security by utilizing various intrusion prevention and detection systems to prepare for external intrusions such as hacking. - Computer rooms and data storage rooms are designated as special protection zones, allowing access only to authorized personnel. We restrict access rights to personal information as follows: - Personnel performing reservation processing duties - Personnel performing personal information management duties, such as the Chief Privacy Officer and staff - Other persons for whom handling personal information is unavoidable for business purposes We are not responsible for incidents caused by individual user error or the inherent risks of the Internet. To protect your personal information, you must properly manage your reservation number and take responsibility for it. 10. User Rights and Obligations Please ensure that you accurately enter your personal information to prevent accidents. The user is solely responsible for any accidents resulting from inaccurate information entered. If false information, such as the theft of another person's information, is entered, the requested reservation cannot be processed, and the user may be subject to punishment under relevant laws.

11. Protection of Children's Personal Information
We prohibit children under the age of 14 from registering as members or making reservations.

12. Management of Personal Information Destruction
Upon a customer's request or when the purpose of collecting or receiving personal information has been achieved, we manage destruction in the following ways:
-Personal information printed on paper: Shredded using a shredder
-Personal information stored in electronic file format: No personal information is retained, and records are deleted using methods that make it impossible to reproduce the records


13. Measures Regarding Stolen Personal Information
When we become aware that a customer has registered using another person's personal information without permission, we will take necessary measures, such as suspending service usage for the relevant ID or withdrawing membership, without delay.
Furthermore, if a customer who has become aware of the theft of their personal information requests the suspension of service usage or membership withdrawal for the relevant ID, we will take immediate action.
In this case, the customer who has become aware that their personal information has been stolen must verify their identity by contacting our Customer Center via telephone, fax, or email.

14. Matters Concerning the Revision of the Personal Information Protection Policy
We comply with all laws and regulations related to personal information protection. Therefore, the content of our Personal Information Protection Policy may be changed due to changes in relevant laws and government guidelines.

15. Matters Concerning Consultation on Other Personal Information
If you have any opinions or complaints, we operate a Civil Complaint Processing Center.